We have a 7 days return policy. We do not offer a returns on remorse purchases.
Please double check the sizing chart before purchasing. If you are unsure of the sizing – please drop us an email and we can talk you through it.
Please note that we do not take accountability for damaged/lost/stolen items during the couriering process.
In the instance that a return is required, Fishing Fean will contribute 35% towards your total courier fee costs, once off.

We do our utmost best to ensure mistakes dont happen but we are only human. If you have received the wrong item, we will check it against the order placed and the item received. If Fishing Fean is indeed at fault, we will send you the correct item as soon as reasonably possible, at no additional cost to you.

Please contact us immediately. Where possible, all our stock goes through H/O and is checked and then sent to the client to avoid any mishaps.
We do not take accountability for damaged/lost/stolen items during the courier process. Please take this up with the courier company.

You will need email confirmation from Fishing Fean of the authorised exchange. Our courier will then come and collect the item from you and return it to H/O.

You can make contact with us through several ways:
General Queries Email: info@fishingfean.co.za
Order Queries Email: orders@fishingfean.co.za
You can drop us a message via the website on the contact page.
You can reach us via Facebook messenger. 

We get it, mistakes happen, please contact us via email as soon as possible:
info@fishingfean.co.za
andrea@fishingfean.co.za
or contact us via Facebook Messenger.

For items already couriered and we are unable pause the courier process, an additional courier fee and admin may be required.

Please contact us immediately if you wish to change or cancel an order. All our orders are print on demand, please take note of the turn around times on all our items. This can take anything from 10-15 business days. We are dependent on 3rd party suppliers and economical challenges which can often affect our timelines. We will keep you notified of any challenges that arise along the way.

For cancellations, there will be a cancellation and administrative fee charged.

At Fishing Fean we are all about keeping things relative, competitive and vibey. This means that certain items will only be available for one sales cycle.
In the event that you do require a re-order or re-order, please email us.